Twisted Quads does not accept backorders for product we do not have in inventory. Please utilize our waiting list to be notified when products are back in stock.
When a new product is launched many of our manufacturers will take preorders to help gauge demand. On products we expect a high demand for Twisted Quads will accept preorders for limited quantities of these products. In the case of a preorder any delivery dates provided by Twisted Quads or any other source are estimates and are not guaranteed in any fashion. In the event you wish to cancel a pre-ordered item they are subject to a cancellation fee of 15% which can be waived if you accept store credit.
Unless otherwise noted all items Twisted Quads lists for sale are in stock and will ship in accordance with our shipping policy. If an error in inventory occurs you will be contacted by our staff and offered a backorder or refund.