So the search began and we picked a new platform for our hosting. This new platform gives us an all-in-one cloud based solution that meets our needs. With a CRM module built in we no longer need Zendesk (I love Zendesk, but one less place to keep track of things is awesome!) and their built in blogging platform means no more need for Wordpress. Each of these solutions had a significant overhead to maintain, and that's time that can now be spent focusing on our customers.
We hope for this migration to be smooth, but we understand there's technical challenges with migrating thousands of customers and products from one platform to another! That said, any migration has it's pains, if you see something wrong, please let me know and I'll handle it quickly!
Will, Andrew & Lisa